LIVE WEBINAR 1:30-5:00 PM CDT via Zoom 

2023 Dates: March 31   I   November 3


This 3 CE intermediate level course was designed for social workers who are seeking to better understand the ever changing concepts of gender, including best practices for trans and non-binary clients. Participants will demonstrate understanding and empathy of the trans & non-binary experiences regarding issues of policy, healthcare services and overall stigma.

Target audience: social workers Content level: Intermediate

About the Instructor

Troy Johnson, LCSW is a psychotherapist and LGBTQ advocate who works to educate communities regarding culturally competent services for diverse populations. To learn more about Troy, visit

  1. Recognize common terminology used to describe the trans experience: MTF, FTM, trans woman, trans man, trans feminine, trans masculine, passing, binding, and non-binary gender expression.
  2. Show unconditional positive regard for the lived experiences of LGBTQ individuals who are trans, non-binary, and gender nonconforming.
  3. Demonstrate an understanding of the importance of being an informed and competent practitioner in order to protect the dignity and worth of their trans clients.
  4. Describe an understanding of how gender does not exist on a binary, and not everyone who is transgender has surgery or desires to “pass.”
  5. Identify the importance of Queer informed practitioners providing services to diverse clients.
  6. Define the gender binary and the unique challenges it presents to trans, non-binary, and gender nonconforming individuals.
  7. Apply best practices for clients in the LGBTQ community, as an advocate and ally.


1:30 PM Welcome & Introductions

Presenter introductions and instructions for the course.

1:40 PM Overview of Important Terms for Diverse Gender Identities

Defining and building competency in understanding dead names, preferred names, preferred pronouns (they/them), and gender markers etc.

2:00 PM Scope and life expectancy

Understanding the physical risks and statistics associated with being a trans person, including risks of suicide and lower life expectancy.

2:20 PM Coming Out as Transgender: A Unique Experience

Working with transgender clients requires a deep and personal reflection of one’s own gender experiences and deconstructing a life-time of gender norms.

2:50 PM Snack Break

3:00 PM Major Concepts of Transitioning

Types and means of transition (MTF and FTM) as well as the differences within those two broad categories. Understand the challenges of social and medical transitioning including the lifestyle changes that are often implemented such as hormone replacement therapy, using binders, etc.

4:00-4:30PM Common Aesthetic, Emotional, and Practical Concerns for FTM and MTF Clients

Discuss concerns that often occur during transitioning including changes in appearance, mood/emotion and practical issues such as public restroom use.

4:30-5PM Consultation & Discussion on Best Practices

Participants are encouraged to discuss with the presenters, ideas, questions, and concerns about providing gender affirming services for trans identified clients.


The cost to attend this event is $120 which includes CE certificate of completion. To register, visit Registration closes on March 31, 2023. Cancellations must be received prior to the event date to be eligible for a refund.

Course Completion & CE Credit

Course completion requirements: Social workers must attend the entire course and complete a course evaluation to earn CE credit. Certificates of completion will be emailed within 30 business days of course completion.

System Requirements

A free Zoom account

An internet connection – broadband wired or wireless (3G or 4G/LTE)

Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

A webcam or HD webcam – built-in, USB plug-in, or: An HD cam or HD camcorder with a video-capture card Note: See the list of supported devices.

Virtual camera software for use with broadcasting software like OBS or IP cameras Note: For macOS, Zoom client 5.1.1 or higher is required.


Please contact if you have any questions, concerns, or need to request any special accommodations.


A New Genderation: Working Closely with Trans and Gender Non-conforming Clients, Course #4564, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Queer Literacy as an individual course. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE course approval period: 11/08/2022 – 11/08/2024. Social workers completing this course receive 3 Cultural Competence continuing education credits.